Is there a warranty for your products?
Self installed products are covered under a (1) Year Warranty (Unless other wise noted on the Product Listing). The warranty does not cover items that been modified or physically damaged or installation error ( water damage, bent or damaged wheel ring metal, physically damaged halos.) It is recommended to mount all controllers and wiring away from excessive heat and in a dry area. If you are unsure how to install our products, please contact us with any questions and we are happy to try and help walk you through installation or guide you to one of our professional installers/dealers in your area. If you need to have parts replaced under warranty, please take photos of the issue or product and fill out the warranty form. Your warranty request will be processed and answered through email.
How are warranty parts shipped?
Shipments of replacement parts past 30 days from the original order will be charged to the customer. Shipping with a minimum of $11.70 will be invoiced directly to the customer. If you are outside of the US, you will be required to pay only the shipping costs involved to deliver your replacement part. If you are a customer of one of our dealers, the dealer is responsible for the warranty replacement and should be contacted to handle the replacement directly. If you would like to request any other shipping method, including UPS air or preferred carrier methods, you are responsible for all costs of that shipping method.
Warranty form: Click Here
Contact Us
Store Name: ENG Custom
Company Name: 5 AM Mornings, LLC
Business Address: 4412 Southwest Blvd, Fort Worth, TX 76116, US
Business Email: support@engcustom.com
Phone: +1 817-823-0142
Business Hours: Monday through Sunday, 8 AM to 11 PM (GMT-06:00) Central Standard Time
Order Cut-off Time: 11 PM (GMT-06:00) CST